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Answer Your Skool DMs and Comments From One Inbox

Connect your own Skool account to DM Champ and every member who messages you becomes a chat your AI agent can answer. Each post you watch becomes one chat with every comment under it, so you reply to the right person without scrolling Skool. Move a commenter to a private chat in one click, and welcome new members of the communities you run. Skool is in Beta on paid plans.

Skool community ownersCoaches and course creatorsAgencies running communities
1
Chat per watched post, every comment in it
Off
AI on comments until you switch it on
50
Credits per connected Skool account per 30 days
01How it works

Connecting Skool Step by Step

What the setup actually looks like, from the connection screen to the first booking or record the AI handles in Skool.

  1. 01
    Open the Skool card

    In Settings, under Channels, click Channels and find the Skool card with its Beta badge. Click Connect.

  2. 02
    Confirm and sign in

    Tick the box that says you understand Skool may restrict or suspend a Skool account connected this way, and the box for the connection fee. Then enter your Skool email and password. If Skool emails you a sign-in code, type it in. Signed up with Google? Set a Skool password in your Skool settings first.

  3. 03
    Choose your communities

    Direct messages are always on. Turn on Watch my posts for each community where comments on your posts should become chats. In communities you own or run, you can also watch whole categories and switch on a welcome message for new members.

  4. 04
    Answer from the inbox

    DMs arrive as normal chats and your AI agent can reply. Post chats show the post, every comment with who wrote it, and a Reply button on each comment.

  5. 05
    Switch on AI for comments when you are ready

    Add a Skool comments entry point to an agent. It answers only real questions on the posts, communities or categories you choose, and stays off until you switch the rule on.

Every screen and field is covered in the setup guide: Skool documentation.

02Direct messages

Every Member Who Messages You Becomes a Chat

Each member who sends you a Skool DM gets their own chat, like on any other channel. Your AI agent answers by the same rules you already use to decide who answers new conversations, and the reply lands in their Skool DMs. If you or your team answer on Skool itself, that reply shows up in the chat and the AI steps back, the same as when a person replies on any other channel.

  • New direct messages usually arrive within about a minute
  • Images members send show up in the chat
  • Messages from before you connected are not brought in, so the AI never answers old conversations
  • Start a DM yourself with Move to DM on a member's comment, or with the new-member welcome
03Post comments

One Post, One Chat

A post you watch becomes a single chat. The post sits at the top, every comment and reply lands under it with the member's name and photo, and a thread where a member has the last word is marked Waiting on you. Click Reply on a comment to answer that person in public. Skool shows two levels of replies, so an answer to a reply goes under the first comment of the thread and starts with an @mention, so they get notified.

  • Your own posts in communities where Watch my posts is on
  • New posts in categories you choose, in communities you own or run
  • A Skool: needs reply filter on the chats page shows every post where a member is waiting
  • Next waiting jumps to the next comment that needs you
  • When a post becomes a chat, its earlier comments are loaded as history so you see the whole thread; the AI never answers them
  • Move to DM on any comment opens or starts a private chat with that member
  • Post chats stay out of your Contacts page, lists and broadcasts and do not count toward your contact limit
04AI on comments

Off Until You Turn It On, Then Only Real Questions

The AI does not write under your posts until you add a Skool comments entry point to an agent. You choose the communities, categories or posts, optional keywords, and whether the AI writes a short answer or posts your own exact text. New rules can be saved switched off, so you set everything up first.

  • Answers real questions and skips praise, small talk and members talking to each other
  • Never answers comments from you or from the community's admins
  • Answers the same person on the same post at most once every few hours
  • Answers from its knowledge only and takes no actions in a public thread
  • Never writes new posts
  • When it decides a comment needs no answer, nothing is posted and nothing is charged
05New members

Welcome Everyone Who Joins Your Community

In a community you own or moderate, switch on Message new members and write your welcome. {first_name} is filled in with each new member's first name. Tick Let the AI agent handle replies and your AI agent answers when they write back, or leave it off and answer them yourself.

  • Off until you switch it on, per community
  • Only people who join after you switch it on get a message
  • Each new member gets the welcome once, and nobody you already have a chat with
  • The welcome is the text you wrote, never written by the AI
06Worth knowing

Before You Connect

Skool has no official way to connect other apps and may restrict or suspend a Skool account connected this way, under its own rules. That is why connecting asks you to confirm it first. Each connected Skool account costs 50 credits per 30 days, and AI replies use credits the same way as on every other channel.

  • Text replies only
  • New chats start only from a comment (Move to DM) or a join (the welcome), limited per hour and per day, and Skool sets its own limits too
  • No broadcasts on Skool, and the app never writes posts
  • Up to 6 comments per post per hour, 30 comments per hour in total and 60 direct messages per hour per Skool account; anything over waits and goes out later
  • One Skool account per account
  • A post with no new comments for 14 days is no longer watched
  • If Skool signs you out, the card and a notification tell you, and Reconnect signs you in again
FAQ

Frequently Asked.

Yes. Connect your own Skool account in Settings, Channels, and every member who sends you a direct message becomes a chat your AI agent can answer, with the reply landing in their Skool DMs. Comments under the posts you watch come into the same inbox, and the AI can answer real questions there once you add a Skool comments entry point. Skool is in Beta on paid plans.
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