Do I have to build a separate agent for Viber?

No. Viber uses the same agent, knowledge and booking as every other channel. Connect it and the agent you already trained starts answering.

Does a Viber contact share history with my other channels?

Yes. Each contact keeps one record with shared memory, so a conversation that started on Viber continues wherever that person messages you next.

Can the AI handle voice notes and images on Viber?

Yes. Voice notes, images, video and documents are understood on Viber the same way they are on every other channel.

The AI Sales Agent for Viber

DM Champ is the AI sales agent for Viber. Connect Viber and the conversations flow into the same unified inbox as every other channel, with the AI replying using the same agent, knowledge and booking it uses everywhere else. Live today, and Viber is popular in Eastern Europe, the Balkans, Greece, the Philippines and parts of Asia.

See Pricing See the Agency plans

Your Viber account

Connect and go

Unified inbox

Viber chats in one timeline

14

Channels, one agent

01

Connect Viber

Viber Chats in the Same Inbox

Connect Viber and inbound conversations flow into the unified inbox alongside WhatsApp, Instagram, Messenger, Telegram, LINE, Email, web chat and SMS. The AI replies with the same agent your other channels use, answers from the same knowledge, and books the call inside the Viber thread with two-way Google Calendar sync. Nothing about the agent has to be rebuilt for the channel.

Connect Viber and chats land in the unified inbox
Same agent, same knowledge, same follow-ups
One contact record with shared memory across channels
AI booking inside the Viber thread with Google Calendar

02

Multi-channel by default

One AI Across 14 Channels

Viber runs the same trained agent that is live on WhatsApp Business and WhatsApp Web, Instagram DMs, Facebook Messenger, Telegram, LINE, Email, web chat and SMS, 14 channels in one inbox. Instructions, FAQs, follow-up cycles and entry points carry over unchanged, and the AI understands voice notes, images, video and documents on Viber the same way it does on every other channel.

Runs on these channels

WhatsAppInstagramMessengerTelegramLINEViberEmailWeb chatSMS

Available on plans

Business

Agency

Agency Unlimited

03

Where it matters

Built for the Markets Where Viber Wins

Viber is popular in Eastern Europe, the Balkans, Greece, the Philippines and parts of Asia, so for a lot of businesses it is the app customers actually message on. Adding it costs nothing in setup effort beyond the connection: the agent you already trained answers there from day one, and every Viber conversation shows up in the same inbox, the same contact record and the same reporting as the rest.

Single brand

On the Business plan

Run the feature on your own brand with the full inbox and the optimisation engine on one workspace.

1 workspaceEvery channelBusiness plan

Agency plans

Across every client

Copy a proven configuration from your reference workspace into every new client sub-account, then resell at any markup.

White-labelClient sub-accountsCredit reselling

Keep Reading

FAQ

Frequently Asked.

Yes. Viber is a fully live channel in DM Champ. Connect it and the conversations flow into the same unified inbox as every other channel.

Don't take our word for it

Meet the Closer. Then Decide.

The same AI agent that closes $40K deals in DMs is one click away. No signup, no demo call - open the chat, push back, see if you can break it.

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