Which clinics does this suit?

Physio, podiatry, chiropractic, med spa and aesthetics, dental and other appointment-led practices. Dental practices have their own page and calculator as well.

Does it book into our calendar?

Yes. It books into Google Calendar through the calendar integration and only offers slots that are free.

Can it read a photo a patient sends?

Yes. Image, voice note, video and document understanding are included on every plan, so a photo or a voice message gets a real answer.

What about patient data?

Conversations are stored on dedicated servers in Germany, inside the EU. The security page sets out where the data lives and who can reach it.

Will it reduce no-shows?

Reminders go out automatically before the appointment, and a patient who cannot make it is offered another slot inside the same conversation rather than simply cancelling.

Business is $97 a month for one clinic. Agency is $297 a month with white-label and 10 client accounts, then $27 a month each. Agency Unlimited is $497 a month. Half price paid yearly, with a 90-day money-back guarantee on yearly.

Can an agency run several clinics from one place?

Yes. Each clinic gets its own client account with its own channels, agent and calendar, all managed from your agency workspace.

DM Champ for Clinics

DM Champ is the white-label AI sales agent clinics use to answer patient questions and book appointments from WhatsApp, Instagram DMs, Messenger, web chat and SMS, from $97 a month. Physio, podiatry, med spa and aesthetics practices use it to qualify the enquiry, book the slot and cut no-shows.

See Pricing See the Agency plans

Physio + podiatryMed spa + aestheticsBooked in the DM

A typical thread

What this looks like for clinics

DM Champ AI

replying right now

in chat

Hi, I have heel pain when I run. Do you treat that and how much is a first appointment?

Sun 20:32

That is what our podiatry assessment covers. First visit is 45 minutes and includes a gait check. How long has the pain been there, and is it worse in the morning?

Sun 20:32

About six weeks, and yes, worst on the first steps out of bed.

Sun 20:35

That pattern is worth getting looked at properly. Tuesday 09:15 or Wednesday 17:30 are free with Dr Meyer. Which works?

Sun 20:35

Wednesday 17:30.

Sun 20:36

Why clinics need this

Reception Is Closed When the Pain Is Worst

People do not research a clinic during office hours. They search at nine in the evening, read three websites, and message the two that have a WhatsApp button. Whoever answers first gets the appointment. A clinic with one receptionist cannot be the one that answers first, because that receptionist is on the phone, at the desk, or at home. DM Champ picks up every enquiry the moment it arrives, asks the questions the clinician would ask, and books the slot that is actually free.

Answers on WhatsApp, Instagram DMs, Messenger, web chat and SMS around the clock
Qualifies the enquiry: what hurts, how long, which treatment, which practitioner
Books into the clinic calendar and never offers a slot that is taken
Reminds the patient before the appointment and rebooks the ones who cannot make it

How it works in a clinic

It Says What You Told It to Say

The agent works from the clinic's own material: treatments, prices, session lengths, practitioners, insurance answers and the questions you want asked before a first appointment. It quotes those and nothing else, so it does not invent a treatment you do not offer or a price you never set. Where the answer needs a clinician, the agent takes the details, books the consultation and hands the conversation to a human in the same inbox. Photos and voice notes are read as well, so a patient who sends a picture of a nail or a rash gets a useful reply instead of a request to phone back.

Out of hours

When patients research and message a clinic

Illustrative. Evenings and Sundays are when people look up their symptoms, and that is when the enquiry arrives at a closed reception.

Example

Sunday Night Enquiry, Wednesday Appointment

A podiatry practice runs an Instagram post about heel pain. A runner comments on Sunday evening. Comment-to-DM opens the conversation, the agent asks how long the pain has been there and whether it is worse in the morning, explains what the assessment covers, and offers the two slots left that week. The patient takes Wednesday. On Tuesday evening the reminder goes out. The practice owner sees a booked diary on Monday morning and never typed a word.

Fewer empty slots

The Money Is in the Follow-Up and the Recall

A clinic's revenue leaks in three places: the enquiry that never got an answer, the patient who did not rebook, and the slot lost to a no-show. All three are conversations nobody has time to start. The agent starts them, on the channel the patient already uses, and books the result straight into the calendar.

Recall messages for treatment courses and seasonal check-ups
Automatic follow-up for enquiries that went quiet
Reminders before the appointment, with a rebooking offer when the patient cannot come
Tags per treatment, practitioner and enquiry source, so you can see what actually fills the diary
One inbox for WhatsApp, Instagram, Messenger, web chat and SMS

For agencies

Clinics Pay for Booked Appointments

Clinics are the niche where the value of an answered message is easiest to prove, because the practice already knows what one patient is worth over a course of treatment. Agencies resell DM Champ to physio, podiatry, dental and aesthetics practices under their own brand on the Agency plan at $297 a month, which includes 10 client accounts and then costs $27 a month per extra account. Agency Unlimited at $497 a month removes the limit. The clinic logs into your domain and sees your brand.

Your domain, logo and login on the Agency and Agency Unlimited plans
One tuned agent per clinic, cloned from a template you keep improving
Stripe credit reselling, so you set the price the clinic pays
Local practices commonly pay in the $200 to $500 a month band for this

Keep Reading

FAQ

Frequently Asked.

No, and it should not. It answers what your clinic has told it about treatments, prices and availability, qualifies the enquiry, and books the appointment. Anything clinical goes to a practitioner in the same inbox.

Don't take our word for it

Meet the Closer. Then Decide.

The same AI agent that closes $40K deals in DMs is one click away. No signup, no demo call - open the chat, push back, see if you can break it.

Try the Demo →Try the Live Demo →See the Agency plans

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