The AI receptionist that answers your texts and DMs
DM Champ is an AI receptionist for small businesses that answers your texts and DMs on WhatsApp, Instagram, Messenger, SMS and web chat, books appointments into your calendar, follows up and hands over to your team. It handles messages, not phone calls. Plans start at $97 a month.
Messages only. It does not pick up the phone, and we say so up front.
A front desk that books and sells
Most enquiries today arrive as a message, not a call. The AI receptionist answers them the way a good person on your front desk would: it reads what the customer actually asked, answers from your own business information, and moves them to a booked appointment.
Answers every message channel in one inbox
WhatsApp (the Business API or your existing number through WhatsApp Web), Instagram DMs, Facebook Messenger, SMS through your own Twilio account and a chat widget on your website. Telegram, email, LINE and Viber connect too. One AI agent can answer on all of them.
Books the appointment in the chat
The built-in booking system offers open slots from the hours you set and confirms the booking without you lifting a finger. Connect Google Calendar for two-way sync: bookings land on your calendar, busy times are never offered and Google Meet links can be created for you.
Follows up when people go quiet
Quick nudges within the first 24 hours, warm-lead cycles for people who engaged and went cold, and messages for contacts who never replied. Follow-ups are off until you switch them on, and the platform can write the messages for you.
Hands over to a person when it should
When a customer asks for a person, or the AI hits something it cannot handle, it raises a human alert. You get an email linking straight to the chat, and you reply from the same inbox.
Texts back a missed call
It never answers a call, but it can text the caller back when nobody picks up. The switch lives on the SMS via Twilio card for a number you connected yourself, and on each WhatsApp Web number.
Reads as human, so people keep replying
Customers stop answering a bot they can spot. DM Champ writes like a person on your team, so the conversation keeps going long enough to qualify the customer, answer the objection and get the booking.
It does not answer the phone
Most tools sold as an AI receptionist are voice products: they pick up a ringing phone. DM Champ does not. There is no voice channel, and it never answers, records or transcribes a call. It covers the conversations that come in as messages, which is where a growing share of bookings start.
Need calls answered too? Keep a phone system or AI voice platform for calls and let DM Champ take the conversation once the call ends: your phone system creates the contact through the API with a call summary, and the AI continues in text with that context. The phone calls guide shows the setup.
Text and DM receptionist vs voice receptionist
They solve different problems. Pick by where your customers reach you.
| DM Champ (texts and DMs) | Voice AI receptionist | |
|---|---|---|
| Where it answers | WhatsApp, Instagram, Messenger, SMS, web chat, Telegram, email | Phone calls |
| Answers a ringing phone | No. It can text back a missed call | Yes, that is its job |
| Books appointments | Yes, built-in booking with optional Google Calendar sync | Depends on the product |
| Follows up later in the same thread | Yes, automated follow-ups you switch on | Depends on the product |
| Hands over to your team | Human alerts linking to the chat in your inbox | Depends on the product |
| Price | From $97 a month with 250 AI credits | Set by each vendor |
Many businesses run both: a voice tool for calls and DM Champ for everything that arrives as a message.
Live in an afternoon
- 01
Connect your channels
Add the WhatsApp number, Instagram account, Facebook Page, Twilio SMS number or website widget your customers already use. Everything lands in one inbox.
- 02
Teach it your business
Give the AI agent your website pages, FAQs and documents, plus how you want it to talk. It answers from that knowledge instead of guessing.
- 03
Turn on booking
Create an event type, set your hours and, if you like, connect Google Calendar. From then on the AI offers real open slots and confirms the booking in the chat.
From $97 a month
The Business plan is $97 a month and includes 250 AI credits, which comes to around 500 AI replies. Extra AI credits are $0.10 each and can top up automatically. Pay yearly and it is half price, $582 for the year, with a 90-day money-back guarantee. Message delivery is separate: on a WhatsApp number we manage, Meta's fees come out of your credit balance; SMS runs on your own Twilio account.
Running receptionists for clients? See the white label AI receptionist for agencies.
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AI receptionist questions.
You Just Saw What This AI Can Do.
Now Imagine Selling It.
Pick a plan, set up your first client’s AI sales agent in 15 minutes, white-label it, and keep 100% of every dollar. Agency plans start at $297 a month, or half that paid yearly.
